Q: What is the format of COSM 2022?
A: COSM is a five-day in-person meeting April 27 through May 1, 2022 in Dallas, Texas at the Hyatt Regency. All educational sessions will be recorded (audio and slides, no video). On-demand content will be available on the platform within a week following the meeting. Following the live meeting, all presentations will be on-demand and available for up to one-year.

ePosters are accessible before, during, and after the meeting on the platform and mobile app. 

IN-PERSON
Q: What are the health and safety protocols?
A: See here.

Q: What’s the WiFi Password?
A: Complimentary WiFi is available throughout the COSM meeting space.
Select the wireless network COSM2022
Enter password COSM
Open Browser

Q: How do I find help onsite?
A: You can stop by Registration (Landmark Circle/Lobby Level) or the COSM Office for all types of questions (Cumberland C), or if it is specific to a Society, all Societies will have a table with staff outside of their Ballroom. Also, cosmsupport@facs.org will be staffed 24/7 during COSM 2022. The Speaker Ready Room is located in Cumberland K. 

Q: Does COSM have a Mothers’/Nursing/Family Room?
A: Absolutely! We have a room for you that can be locked for privacy. Just stop by Cumberland C for the key and let us know how else we can help you and your family.

PROGRAM ACCESS
Q: How do I view the COSM Program?
A: You have a few options:
– COSM 2022 Mobile App
– COSM 2022 Platform

PLATFORM ACCESS
Q: I am having connection issues at home – what can I do?
A:Try a different browser – Google Chrome is recommended. If this doesn’t work, try the following:

• Disconnect a VPN connection – it can hinder performance and block features. Company issued laptops may have blocks to certain sites and video chat functions, a personal laptop may solve the issue.
• Limit streaming services (Netflix, Hulu, etc.) that may impact your WiFi bandwidth
• Clear your Web Browser History and Cache
• Restart your computer
• Move closer to the WiFi router to strengthen connection

If you still have issues, you may call Cadmium at 410-638-9239, 8 a.m. – 8 p.m. CT or support@cadmiumcd.com, Monday – Friday or our Registration Team at 312-202-5244 or cosmsupport@facs.org:

Q: How do I login?
A: Click login (upper righthand corner) and enter your last name and 7-digit registration ID. If you are unsure of your Registration ID, please contact us at cosmsupport@facs.org for further assistance.

Q: What time zone are these events listed in?
A: Central Time 

Q: How long will COSM 2022 content be available?
A: All content will be available for up to a year following the meeting (registrants only). Following the in-person presentations, it will take approximately a week for the on-demand recordings to post. 

Q: How do I build “My Schedule”?
A: You must be logged into the platform to build your schedule. Only registered attendees will have a login. You can “favorite” scheduled sessions to added them to your schedule.

REGISTRATION
Q: What does registration include?
A: Society registration will allow you access to that Society’s content, both in-person and on-demand. The fee also includes access to all on-demand content to view at your convenience following the live meeting for up to one year. 

Q: Who do I contact for registration help?
A: Registration Team at 312-202-5244 during the hours below in CT or cosmsupport@facs.org. Registration is located in the Hyatt’s Landmark Circle/ Lobby Level.

Registration Onsite Hours

EXHIBIT HALL
Q: Where are the exhibits and what are the hours?
A: The exhibits are located in Marsalis Hall. The hours are Thursday, Friday, and Saturday, 9 am – 4 pm. Additionally, tabletop exhibitors will be located outside the sessions on Wednesday and Sunday. 

Q: Will COSM hold Symposia?
A: Yes! COSM will have several Exhibitor Symposia Presentations as well as Innovative Symposia. For a list, click here. You can also find information in the COSM program. 

Q: How can I visit exhibit booths virtually?
A: Visit the COSM Platform or Mobile App. Click on Exhibitors.

– COSM 2022 Mobile App
– COSM 2022 Platform

CME
Q: How do I claim CME?
A: See here.

PRESENTERS
Q: How do I present?
A: Please review the Presenters Guidelines, which include helpful information for your specific role, required links for the day-of your presentation, and other resources.

Q: Are Presenters required to register?
A: Yes

Q: Where is the Speaker Ready Room and what are the Hours?
A: Cumberland K

Speaker Ready Room Onsite Hours