A: COSM is a five-day in-person meeting May 14 – May 18, 2025, in New Orleans, Louisiana, at the Hyatt Regency New Orleans. All educational sessions will be in person. COSM will not offer a virtual component outside of accessing ePosters. ePosters are accessible on the platform and mobile app before, during, and after the meeting.
Q: What are the health and safety protocols?
A: COSM will provide local health and safety protocols to registered attendees. Please note that badges are required to be worn for all COSM events, Session entry, and to gain access to the Exhibit Hall. No exceptions will be made. NEW FOR 2025: Badge reprints/replacement badge holders are $25 for any that are lost/replaced.
Q: What’s the WiFi Password?
A: Complimentary WiFi is available throughout the COSM meeting space.
Q: How do I find help onsite?
A: For all types of questions, you can stop by Registration or the COSM Office. If it is specific to a Society, all Societies will have a table with staff outside of their Ballroom. Also, cosmsupport@facs.org will be staffed and responsive Monday through Friday, 8:00 a.m. to 5:00 p.m. (CT).
Q: Does COSM have a Mothers’/Nursing/Family Room?
A: Absolutely! We will have a room for you that can be locked for privacy. Just stop by Registration for the key and let us know how else we can help you and your family.
REGISTRATION
Q: Can I register for COSM if I am not a member of any COSM Society?
A: Registration rates for non-members are specific to each Society. Society registration will allow you access to that Society’s session, CME (if offered), coffee breaks, lunch, and Exhibit Hall access (during published hours). The fee also includes access to the mobile app and ePoster viewing.
Q: What does registration include for Medical Students?
A: Medical student registration will allow you access to all Society sessions, coffee breaks, lunch, and Exhibit Hall access during published times. The fee also includes access to the mobile app and ePoster viewing.
Q: What does registration include for Residents?
A: Resident registration will allow you access to all Society sessions, coffee breaks, lunch, and Exhibit Hall access during published times. The fee also includes access to the mobile app and ePoster viewing.
Q: What does registration include for Society Attendees?
A: Society registration will allow you access to that Society’s session, CME (if offered), coffee breaks, lunch, and Exhibit Hall access (during published hours). The fee also includes access to the mobile app and ePoster viewing.
Q: What does registration include for Exhibitors?
A: Exhibitor registration will allow you access to coffee breaks, lunches, mobile app, and ePosters. Please note you must declare Society interest upon registering and pay any fees associated with attending sessions.
Q: Who do I contact for registration help or to get my receipt?
A: Registration Team at 312-202-5244 during the hours below in CT or cosmsupport@facs.org.
PROGRAM ACCESS
Q: How do I view the COSM Program?
A: You have a few options: 1) COSM Mobile App, 2) COSM Society Program Linked on our website, 3) COSM Society Websites Direct Links to Programs
PLATFORM ACCESS
Q: I am having connection issues at home – what can I do?
A: Try a different browser – Google Chrome is recommended. If this doesn’t work, try the following:
- Disconnect a VPN connection—it can hinder performance and block features. Company-issued laptops may have blocks to certain sites and video chat functions; a personal laptop may solve the issue.
- Limit streaming services (Netflix, Hulu, etc.) that may impact your WiFi bandwidth
- Clear your Web Browser History and Cache
- Restart your computer
- Move closer to the WiFi router to strengthen the connection
Q: What time zone are these events listed in?
A: Central Time
Q: How long will COSM content be available?
A: All content on the mobile app will be available for up to a year following the meeting
Q: How do I build “My Schedule”?
A: Follow the mobile app instructions. You can “favorite” scheduled sessions and add them to your schedule.
EXHIBIT HALL
Q: Where are the exhibits, and what are the hours?
A: The hours are Thursday, Friday, and Saturday, 9 am – 4 pm. COSM Tabletop exhibitors will be located outside the sessions on Wednesday and Sunday. Additional exhibit hall details will be provided closer to COSM 2025.
Q: Will COSM hold Symposia?
A: Yes! COSM offers Exhibitor Symposia Presentations as well as Innovative Symposia. Details will be provided closer to COSM 2025.
Q: How can I visit exhibit booths virtually?
A: COSM’s Mobile App allows users to view the Exhibitor profile, website, and on-site contact details.
HOUSING
Q: Where is the COSM Headquarters Hotel in 2025?
A: The COSM Headquarters Hotel in 2025 will be the Hyatt Regency New Orleans.
Q: When does the COSM 2025 housing block open?
A: The COSM 2025 housing block opens this fall. The room rate is based on availability until the room block is either full or the deadline date.
Q: What if I need to cancel my hotel room reservations?
A: To cancel a hotel room, you must contact the Hyatt Regency New Orleans directly (contact information is included in your confirmation email).
Q: What happens if the room block is full?
A: COSM suggests booking a room nearby based on recommendations from Visit New Orleans Tourism.
CME
Q: How do I claim CME?
A: CME is provided by each Society based on your registration. Please contact them directly to inquire about hours and/or certificates. View in-person CME details here.
CERTIFICATE OF ATTENDANCE
Q: How do I receive a Certificate of Attendance?
A: Attendees may request a certificate of attendance directly from COSM by emailing us at cosmsupport@facs.org.
PRESENTERS
Q: How do I present?
A: Presenters are required to review and follow the Presenters Guidelines, which include helpful information for their specific roles, required links for the day of their presentation, and other resources.
Q: Are Presenters required to register?
A: Yes. All presenters for the podium and poster are required to register for COSM.
Q: Where is the Speaker Ready Room, and what are the Hours?
A: The Speaker Ready room details will be published closer to COSM 2025.
Q: How do I know when I am presenting?
A: Presenters should contact the Society that has invited them to determine the length of the presentation and the time it will take.
POSTERS
Q: How do I present?
A: Poster presenters are required to review and follow the Poster Guidelines, which include helpful information for your specific role, required links for the day of your presentation, and other resources. Please be mindful of the hours required to hang and remove your poster.
Q: How do I know when I am presenting my poster?
A: Poster presenters should contact the Society that has invited them to present to determine the length and time it will take place in the Exhibit Hall during the COSM Poster Reception.