Onsite Information
Business Center
There is a Fed Ex Office Business Center inside the Sheraton Boston Hotel.
617-587-5444
usa5036@fedex.com
Monday-Friday, 9:00 am – 6:00 pm and Saturday, 10:00 am – 2:00 pm
Emergencies
To report an emergency, call the Hynes Command Center at x 2111 from any house phone. From an outside line, call 617-954-2111. If you call 9-1-1 to report an emergency, please notify the Command Centers so that we may assist Emergency Response teams into the facility and to the location of the emergency.
Exhibits
Hall D, Hynes Convention Center
Please note that coffee breaks and lunch (Wednesday and Sunday excluded) will be served in the Exhibit Hall.
Thursday, May 4: 9:00 am – 4:00 pm and 5:30 pm – 7:00 pm
Friday, May 5: 9:00 am – 4:00 pm and 5:30 pm – 7:00 pm
Saturday, May 6: 9:00 am – 4:00 pm
Lactation Pod
Plaza Level—just past the Prudential Plaza entrance
Download the app to access the pod in the Hynes Convention Center: https://www.mamava.com/mobile-app
If you need additional assistance, please stop by the COSM Headquarters Office in Room 303.
Headquarters Office
Room 303, Hynes Convention Center
Wednesday, May 3: 6:30 am – 5:00 pm
Thursday, May 4: 7:00 am – 5:00 pm
Friday, May 5: 7:00 am – 5:00 pm
Saturday, May 6: 7:00 am – 5:00 pm
Sunday, May 7: 7:00 am – 12:00 pm
Lost and Found
Lost and Found is located in the Public Safety Office in the Main Lobby. To inquire about a lost item, please contact the Public Safety Department at 617-954-2111.
Messages
A message board is located near COSM Registration. Anyone wishing to post Otolaryngology related meetings and information may do so.
Parking
Prudential Center Parking Garage
617-236-3060
www.prudentialcenter.com
0 to 1 Hour $14.00
1 to 1.5 Hours $23.00
1.5 to 2 Hours $33.00
2 to 24 Hours $45.00
Press
Room 303, Hynes Convention Center
Members of the Press may receive a badge and request information. All interviews must be conducted in the Press Office.
Speaker Ready Room
Room 305, Hynes Convention Center
Tuesday, May 2: 4:00 pm – 8:00 pm
Wednesday, May 3: 6:00 am – 6:00 pm
Thursday, May 4: 6:00 am – 6:00 pm
Friday, May 5: 6:00 am – 6:00 pm
Saturday, May 6: 6:00 am – 4:00 pm
Sunday, May 7: 6:00 am – 10:00 am
Visitor Services
Plaza level by the Hynes Convention Center escalators
Staff are available to provide recommendations for things to do/places to eat and make reservations. The desk will also have visitor guidebooks and walking maps.
Thursday, May 4: 8:30 am – 4:30 pm
Friday, May 5: 8:30 am – 4:30 pm
Saturday, May 6: 8:30 am – 4:30 pm
WiFi
Complimentary internet access is available at the Hynes Convention Center and public areas of the Sheraton Boston Hotel.
Need more information? Email us at cosmsupport@facs.org.